Gunter Wilhelm Warranty Policy
Your cutlery and cookware are covered by warranty for life. If you need a warranty replacement please do the following:
Gunter Wilhelm Warranty Department
20-10 Maple Ave, Building 35G
Fair Lawn, NJ 07410
ATTN: Please complete warranty form below then print and attach to the top of the package
"Please do not ship any personal items including towels, sheaths, etc. along with the item to be replaced, as it may not be returned to you. Please use cardboard, bubble wrap, or other similar means to protect the knife during shipment".
The customer pays shipping back to us. We will ship your replacement within one week of receipt.
Thanks for your cooperation.
On orders $100+.
30 Days 100% money back guarantee
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628 Swan Street
Ramsey, NJ 07446
Mon- Fri / 9:00AM - 5:00PM
Showroom Operation Hours:
Mon - Wed / 9:30 AM - 5:30 PM
Thurs - Fri / 9:30 AM - 7:00 PM
Sat / 11 AM – 4 PM
Sunday / CLOSED