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Gunter Wilhelm Warranty Policy

Your cutlery and cookware are covered by warranty for life.  If you need a warranty  replacement please do the following:

  1. 1. If you purchased our product at a roadshow, you may bring it back to the roadshow for replacement

  2.  2. If not or its inconvenient, please take your broken or defective piece and box it up with a letter stating how the damage happened, your shipping address, name, phone number, e-mail and place of purchase.

  3. 3. Please ship the piece back to us at

Gunter Wilhelm Warranty Department
20-10 Maple Ave, Building 35G
Fair Lawn, NJ 07410

ATTN: Please complete warranty form below then print and attach to the top of the package

"Please do not ship any personal items including towels, sheaths, etc. along with the item to be replaced, as it may not be returned to you. Please use cardboard, bubble wrap, or other similar means to protect the knife during shipment".

The customer pays shipping back to us. We will ship your replacement within one week of receipt.

Thanks for your cooperation.